๐ฆ Return Policy Information
Hello, customer ๐
To ensure customer satisfaction, Baro Market operates the following return policy.
If there is a problem after receiving the product, please contact us within the specified period and we will be happy to assist you.
โฑ Return request period
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Food (including refrigerated and frozen) : Within 24 hours of receipt
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Industrial products and non-food items : within 7 days of receipt
In case of product defects (spoiling, thawing, etc.) that occur due to failure to receive the product within the delivery time ,
Please understand that exchanges and refunds are difficult due to the nature of the product.
Due to the nature of food, quick quality checks are required, and please understand that returns are difficult after the expiration date.
๐ Return Terms
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The product must be in the same condition as when received ;
Packaging must be undamaged and unused . -
A receipt or confirmation of order is required.
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After opening the box, returns are only possible if the product itself is defective .
๐ How to return
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If you wish to return an item, please contact info@baromarket.ca first. Please request it.
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Once your return is approved, we will provide detailed instructions, including the return address and method .
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If you send the product without prior approval, your return may not be accepted.
๐ Exchange and Refund Information
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If you wish to exchange for a different product,
We recommend that you place a new order after receiving return approval . -
Once your return has arrived and been inspected, we will notify you of its approval .
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Once your return is approved, a refund will be processed to your original payment method within 10 business days .
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In case of return due to simple change of mind , the amount excluding card fees will be refunded.
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Depending on the circumstances of the bank or credit card company, it may take some time for the refund to be reflected.
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If your refund has not been completed even after 15 days from the return approval,
info@baromarket.ca Please contact us.
๐ In case of defective product or incorrect delivery
If there is a problem with the product, such as defect, damage, or incorrect delivery ,
If you contact us immediately with photos, etc., we will help you exchange or refund quickly.
We put our customers' convenience first,
We will always do our best to provide better service.
Thank you ๐
๐ฆ Return Policy
Hello, valued customer ๐
At BaroMarket, we strive to ensure your satisfaction by offering a clear and fair return policy.
If there is any issue with your order, please contact us within the appropriate time frame, and we'll be happy to assist you.
โฑ Return Request Period
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Perishable Items (including refrigerated or frozen products): within 24 hours of receiving the item
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Non-perishable items (general merchandise): within 7 days of receiving the item
โ ๏ธ If products are not received during the scheduled delivery time and issues such as spoilage or thawing occur, please understand that returns or refunds may not be accepted due to the nature of perishable goods. Because food products are time-sensitive, we kindly ask that you inspect your order promptly upon receipt.
Returns requested after the allowed time period may not be accepted.
๐ Return Conditions
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Items must be returned in the same condition as received, unused , and in their original, undamaged packaging .
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A receipt or proof of purchase is required.
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If the product has been opened, it can only be returned if there is a defect in the item itself .
๐ How to Request a Return
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Please contact us first at info@baromarket.ca before sending any item back.
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Once your return is approved, we will provide the return address and detailed instructions.
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Items returned without prior approval may not be accepted or processed.
๐ Exchange & Refund Policy
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If you would like to exchange an item, we recommend placing a new order after your return has been approved.
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Once we receive and inspect the returned item, we will notify you of the approval status .
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If approved, a refund will be issued to your original payment method within 10 business days .
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In the case of returns due to change of mind , the refund will be processed minus card transaction fees .
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Please note that your bank or credit card provider may take additional time to reflect the refund.
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If more than 15 days have passed since return approval and you haven't received a refund, please contact us at info@baromarket.ca .
๐ Damaged or Incorrect Items
If you receive an item that is defective, damaged, or incorrect ,
Please contact us immediately with photos, and we will assist you with a prompt exchange or refund.
We always put our customersโ satisfaction first,
and we'll continue to do our best to deliver safe, fresh, and high-quality products.
Thank you ๐