📦 Baro Market Delivery Policy Guide
Baro Market is doing its best to provide customers with fast and accurate delivery service .
Below are detailed instructions on our shipping policy.
📦 Shipping Information
The products you ordered will be delivered fresh, frozen (or refrigerated) and packaged.
To ensure we deliver products of better quality, please be sure to check the following:
📦 We will inform you of the expected delivery time in advance.
We will contact you in advance to ensure your convenience in receiving the product.
Please prepare according to the time provided.
Products are safely shipped frozen (or refrigerated) to maintain freshness.
Please refrigerate/freeze as soon as possible after receiving.
🏧 Shipping cost information ( (Based on the amount excluding tax)
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Minimum purchase: $70 or more for home delivery.
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Shipping: A $10 shipping fee applies to orders over $70 and under $100.
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Free Shipping Promotion: Enjoy free shipping on orders over $100 in the Greater Vancouver Area.
Free shipping on orders over $200 in Abbotsford, Maple Ridge, and Victoria.
📌Note: The free shipping threshold may change in the future, so please be sure to check when ordering.
🚚 Information for condo residents
Condo complexes often have restricted access due to the structure of the building or difficulty in securing parking space.
Please understand that pickup is only possible at the common entrance on the first floor or at the main entrance.
For smoother delivery, we would appreciate it if you could pick up your order outside at the time we provided.
We apologize for any inconvenience and will do our best to provide you with safe and fresh products.
⏰ Please understand that we cannot exchange or refund products that are defective (spoiled, thawed, etc.) due to failure to receive the product within the delivery time.
We always do our best to deliver fresh and safe products.
If you have any inquiries, please contact our customer service center at any time.
[BaroON] - Next-day delivery information
Next-day delivery applies only to products marked with the 'Right On' icon.
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Orders placed before 3:00 PM Monday through Thursday: Next-day delivery
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Orders placed Friday-Sunday: Ships on Monday or Tuesday of the following week
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Public holidays: No delivery → Delivery will be made sequentially on the first business day after the public holiday.
Delivery Information for General Products (Products Not Eligible for Next-Day Delivery)
(Products without the 'Right ON' icon)
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Orders placed before 9:00 AM on Monday → Delivered sequentially between Tuesday and Thursday of the same week
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Orders placed after 9:00 AM on Monday → Delivery between Tuesday and Thursday of the following week
Shipping Information for Mixed Orders
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When ordering next-day delivery products and general products at the same time → If you order next-day delivery products and regular products together , they will be shipped together once the regular products are ready.
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When including refrigerated/fresh food (e.g. kimchi, etc.) → To maintain freshness, it will be shipped sequentially with other products after preparation is complete.
We'll contact you with shipping information as soon as your order is confirmed. Baro Market is always a place you can trust and rely on.
📦 BaroMarket Delivery Policy
BaroMarket is committed to providing fast and accurate delivery service to our customers. Please find detailed information about our delivery policy below.
📦 Delivery Information
The products you order will be carefully packaged and delivered in frozen (or refrigerated) condition to ensure freshness.
To maintain the best quality, please make sure to review the following guidelines.
📦 We will notify you in advance of the scheduled delivery time.
To help you receive your order conveniently, we will contact you beforehand.
Please be ready to receive your delivery at the scheduled time.
Products are delivered safely in frozen (or refrigerated) condition to maintain freshness.
Please store them in the freezer or refrigerator as soon as possible after receipt.
🏧Shipping Fee Information ( Based on the subtotal before tax)
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Minimum order amount: Delivery to your home is available for orders over $70.
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Shipping fee: For orders between $70 and $100, a $10 shipping fee applies.
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Free shipping promotion: Currently, orders over $100 qualify for free shipping.
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Note: The free shipping threshold may change in the future, so please check the current policy at the time of your order.
🚚 Notice for Customers Living in Condominiums
Due to building access restrictions and limited parking space in many condominium complexes,
delivery must be made at the first-floor communal entrance or main front door.
We kindly ask for your understanding on this matter.
For smoother delivery, please be ready to pick up your order outside at the scheduled time.
We apologize for any inconvenience and will do our best to ensure safe and fresh delivery of your products.
⏰ Important Notice Regarding Delivery Time
Please kindly understand that if the product is not received within the scheduled delivery time and spoilage (such as thawing or deterioration) occurs, exchanges or refunds may not be possible.
We always strive to deliver fresh and safe products.
If you have any questions or concerns, please feel free to contact our customer service center anytime.
[BaroON] – Next-Day Delivery Information
Next-day delivery applies only to products marked with the 'BaroON' icon.
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Orders placed Monday–Thursday before 3:00 PM → Delivered the next day
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Orders placed Friday–Sunday → Delivered on the following Monday or Tuesday
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Public Holidays → No delivery → Orders will be shipped sequentially on the next business day
Delivery Information for Products Not Eligible for Next-Day Delivery ( Products without the 'BaroON' icon )
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Orders placed before 9:00 AM on Monday→ Shipped sequentially between Tuesday and Thursday of the same week
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Orders placed after 9:00 AM on Monday→ Shipped Tuesday to Thursday of the following week
Delivery for Mixed Orders
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Ordering Next-Day + Regular Delivery items together→ The order will be shipped once the regular items are ready, including the next-day delivery items.
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If your order includes refrigerated/fresh items (eg, kimchi)→ To maintain freshness, the entire order will be shipped together once all items are ready.
Once your order is confirmed, we will contact you with delivery information.
Delivery schedules may vary depending on order volume and logistics conditions.
We are committed to providing fast and accurate delivery. Thank you for shopping with us!